Privacy Policy

1) What personal data we collect

We may collect personal data you provide directly to us, for example when you submit a lead form or contact request, including:

• Contact details (such as name, email address, phone number).
• Message content and preferences you share with us.
• Any information you include in the form (e.g., details about your needs for a property or services).

We may also collect technical and usage data (for example, IP address, device/browser information, and pages visited) when you access the website.

2) How we use personal data

We use personal data for the following purposes:

• To process your inquiries and requests, and to match you with suitable options.
• To communicate with you about your request and respond to your messages.
• To provide and improve the service, maintain website functionality, and analyze usage.
• To comply with legal obligations and handle disputes.

Where cookies or tracking may involve personal data processing for marketing, personalization, or similar purposes, we obtain consent in an informed and unambiguous manner where required by law.

Legal basis: Закон України «Про захист персональних даних».

3) Who we share personal data with

We may share personal data with:

• Service providers acting on our behalf (e.g., IT hosting, analytics, or support), under appropriate confidentiality and processing safeguards.
• Competent authorities, if required by applicable law.

We do not sell your personal data.

4) Data retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, including to respond to inquiries, improve the service, and comply with legal requirements. Retention periods may depend on the nature of your request and applicable obligations.

5) Your rights

Under applicable Ukrainian law, you may have the right to access your personal data, request correction, request deletion (where applicable), and object to certain processing, as well as to withdraw consent where processing is based on consent.

Legal framework includes: Про захист персональних даних.

6) Security

We implement organizational and technical measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, but we work to reduce risk.

7) Data controller and contact details

The data controller for personal data processed in connection with this service is:

8) Distance-contract and required information (if applicable)

If a distance contract with consumers is concluded through our website, we provide the required pre-contract consumer information, including seller identification and contract terms, before the consumer is bound.

Legal basis: Про захист прав споживачів.

9) Cookies and tracking

We may use cookies or similar technologies to operate the website and, where applicable, to analyze usage. Where required, we obtain consent for marketing/ad personalization or other non-essential tracking.

Legal basis: Про захист персональних даних.